IPTV SOUTH AFRICA
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Refund Policy

Refund Policy – IPTV AFRICA | IPTV South Africa

Last Updated: [Insert Date]

At IPTV AFRICA, we value your satisfaction and strive to deliver the best IPTV South Africa experience. Our goal is to ensure that every customer enjoys high-quality service, reliable performance, and fair pricing. If, for any reason, you encounter issues that make our service unusable, we are here to assist — and where applicable, process a refund in line with this policy.

1. Our Service Commitment

At IPTV AFRICA, customer satisfaction is our top priority. We work daily to ensure that our IPTV solutions deliver smooth streaming, premium channels, and excellent value.

If you experience persistent technical issues that cannot be resolved by our support team, you may qualify for a refund as outlined below.

2. Beware of Scam Websites

⚠️ Important Notice:
We have identified fraudulent websites posing as IPTV AFRICA to deceive customers in South Africa.
These fake platforms sell invalid or broken IPTV accounts with no customer support.

To protect yourself:

If you believe you’ve been scammed by a fake site, contact your bank immediately to initiate a payment dispute.

3. Subscription Overview

Our IPTV South Africa service provides access to thousands of premium channels, including DSTV packages, international sports (F1, Rugby, Champions League, etc.), and global entertainment like Netflix, HBO, and Prime — all streamed in HD or 4K.

We aim to bring the best IPTV Africa experience to your device, whether it’s a Smart TV, Android Box, smartphone, or tablet.

4. Post-Payment Process

After your payment is confirmed, you’ll receive an installation email containing:

  • Your login credentials

  • Setup guides for all compatible devices

If you don’t receive this email within 2 hours, please:

  1. Check your spam/junk folder.

  2. Contact us via ipflytv@gmail.com or WhatsApp.

  3. Provide the last 4 digits of your payment card to verify your order.

5. Technical Requirements

To enjoy uninterrupted streaming, ensure a stable internet connection of at least:

  • 20 Mbps for SD content

  • 25 Mbps for HD and 4K content

Performance may vary based on your internet provider and device.

6. Requesting a Refund

If you encounter unresolved issues, please email us with the subject: “Request for Refund.”
Include:

  • Your order ID or registered email address

  • The last 4 digits of your payment card

  • A brief description of the issue

We may request screenshots or evidence to help us understand the problem.

📧 Email: ipflytv@gmail.com

7. Refund Conditions

  • Refunds can only be issued within 7 days of purchase.

  • Requests made after 72 hours may be partially refunded or credited as subscription extensions.

  • Refunds are processed only if the issue is confirmed unresolvable by our support team.

  • Refunds are not available for incorrect app setup, expired codes, or unsupported devices.

  • Credit card refunds typically take 5–10 business days, though some banks may take up to 30 days.

We are account providers, not app developers — therefore, refunds are strictly linked to account issues verified by our technical team.

8. Channel Performance

While our servers are highly stable, occasional interruptions may occur due to:

  • Internet fluctuations on your side

  • Device or app setup errors

  • ISP issues

  • Scheduled server updates

If a confirmed server outage lasts more than 48 hours, we’ll either extend your subscription or offer a refund, depending on the situation.

9. Important Note

Please do not request a refund within the first 24 hours of activation, as setup or syncing delays may occur.
Our technical team is available 24/7 to assist and resolve your issue promptly.

10. Policy Amendments

IPTV AFRICA reserves the right to update or modify this Refund Policy at any time.
Continued use of our Services implies acceptance of any revised version.

11. Disclaimer

All information on https://iptv-south-africa.com/ is published in good faith for general informational purposes.
IPTV AFRICA does not host or broadcast any media content. We are not responsible for the content aired by third-party providers or servers.

All channels and media links are managed by third-party providers who are responsible for their compliance with copyright laws.

12. Contact Us

If you have any questions regarding this Refund Policy or require assistance, please contact:

Email: ipflytv@gmail.com
Website: https://iptv-south-africa.com/
Company: IPTV AFRICA